As part of Videré Conferencing's commitment to the finest in service and support, we're pleased to offer customers an extended warranty program. We will repair or replace components covered under this agreement within normal usage parameters as specified by each manufacturer.

Technical Support
Unlimited telephone technical assistance, Monday through Friday, 8:30 a.m. to 5 p.m.

Telephone Response
Two-hour telephone response time, Monday through Friday, 8:30 a.m. to 5 p.m.

Onsite Service
Videré will respond to onsite service requests and under the terms of this service agreement prioritize these calls within the service schedule queue. There is a 4-hour minimum requirement. Service Agreement customers receive a 10% discount on the Videré Conferencing hourly rate for any service that falls outside the scope of their maintenance agreement.

Preventive Maintenance
Two preventive maintenance visits per year. These visits may be performed in conjunction with a service call and may include: