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Customer Service Center
Telephone Support
866-395-9167 x2


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Support Overview

The quality of our after-the-sale support is one of the key factors that sets Videré Conferencing apart. In fact, our technical support team provides the highest level of manufacturer-certified service in the industry.

Suppose you're a Videré Conferencing customer having a technical problem with your video or audiovisual conferencing system. You can call our state-of-the-art Customer Service Center, which houses all of our major manufacturers' equipment. Our support staff can usually troubleshoot the issue remotely or, if necessary, dispatch a technician to your facility. You can even contact the Customer Service Center to do a "test call" to help you prepare for a big meeting.

We're pleased to offer a variety of technical support options that go far beyond basic "break-fix" coverage. Extend your product warranty. Schedule quarterly onsite checkups. Incorporate training, in person or via video. Choose from event and permanent onsite technical support. Whatever works for you, works for us.

At Videré Conferencing, we're all about high-touch customer service. It's how we keep you happy and ensure you get the most out of your conferencing investment.

Support Options
>>  Telephone support
>>  Onsite support
>>  Managed services
>>  Extended warranties
>>  Preventative maintenance visits
>>  Loaner equipment
>>  Special event support
>>  Best practices consultation
>>  Training

Other Services
>>  Video network and endpoint management
>>  IP readiness assessment and migration
     strategy, bridge co-location

>>  Video streaming
>>  Call recording


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"I have worked with the professionals from Videré for many years and have come to depend on them for outstanding service."

Gary Stergis
Berkshire Health Systems