VIDERÉ CONFERENCING EXPANDS TECHNICAL SUPPORT CENTER

Announces New Partnerships with Leading
Conferencing, Networking Vendors

December 21, 2004

Quincy, MA. – As part of their mission to provide the most complete suite of technology, service and support to their customers, Videré Conferencing announced today that they have expanded the footprint of their technical support center by a factor of four and added additional technology to accommodate evolving customer requirements. They also announced having entered into seven new partnership agreements with leading vendors in the conferencing and networking markets.

Located at Videré’s headquarters in Quincy, MA, the Technical Support Center was expanded to four times the physical space in order to better accommodate the evolving requirements of their customers. Videré is now able to video test with any Tandberg or Polycom system, including both current releases as well as legacy systems. Additionally, Videré can now support PictureTel and Vtel video testing needs. By providing the ability to test legacy equipment, Videré customers can fully assess their capabilities and requirements before they make an investment in new equipment. Videré also increased its network capacity for both ISDN and IP connectivity. The company will be offering a 24/7 support capability for mission critical customer applications in Q1 of 2005.

“The expanded footprint and capabilities of our Technical Support Center and the new partner relationships are all focused on serving the needs of our customers. Our number one goal is to provide them with not just technology but unmatched service and support,” said Paul Kang, VP of Operations. “To do that we need to have relationships with a large number of vendors and we also need to be focused on helping customers maximize the return they are getting on their conferencing investments.”

Expanded Partnerships
Videré has established partnerships with the conferencing industry’s leading suppliers in order to provide their customers with the best products on the market today. By providing complete product objectivity, Videré is able to offer best-in-class technology tailored to meet any application, requirement or budget.

Videré recently signed seven new partnership agreements with:

• Pixion, the creators of PictureTalk, a leading cross-platform Web conferencing solution



• Glowpoint, Inc. (NASDAQ: GLOW) is a provider of video communications services with telephone-like reliability and ease-of-use on the Glowpoint network, a carrier-grade, IP (Internet protocol)-based subscriber network that is designed exclusively for video communications



• Crestron is a leading manufacturer of advanced control and automation systems



• Crown International manufactures amplifiers, microphones, and systems control products for professional audio markets worldwide and is a member of the Harman Professional group of Harman International companies (NASDAQ:HAR)



• Clock Audio is a manufacturer of quality professional microphones and ancilliary equipment



• Mid-Atlantic is a leading manufacturer of state-of-the-art steel enclosure systems for a wide range of applications, including the commercial audio video, security, broadcast and post production, structured cabling, premise wiring and custom residential markets



• VFI International fills a niche in the videoconferencing market for affordable, stylish and durable furniture


“This is a very diverse list of companies but they all have one thing in common. They are leaders at what they do,” said Videre’s Bill Benoit. “We have found that the best partners are established leaders in their industry because they share a passion for serving their customers.”

About Videré
Videré Conferencing, Inc. of Quincy, MA specializes in video, audio and Web conferencing and collaboration solutions for the commercial, education, health care and state government markets. Videré’s expertise includes consultation, design, sales, implementation and support of the leading remote meeting and distance learning technologies. The founders of Videré – Todd Luttinger, Bill Benoit and Steve Cogliano – have over 40 years of collective experience in conferencing systems design, sales, implementation and support.

For more information, visit www.videreconferencing.com

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